Vigin Media - Again

Finally, after phoning about 7 times in the last two weeks I get through to someone who says...'Oh yes your password has been reset - would you like me to tell you what it is?'

Now why the hell couldn't they just tell me that two weeks ago? Unbelieveable!

Virgin Media - some good, some bad

Virgin's cable broadband is a lot faster than the best I could get through ADSL, but boy does their customer service *SUCK* big time.